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This Privacy Policy details the commitment of Sri Sai Pty Ltd t/as Woo Media to protect the privacy of personal information provided or collected in the course of providing services to the Client or otherwise when interacting with the Client.

1. PRIVACY POLICY

1.1 If the Client provides personal information to the Provider, the Provider will collect, use, hold, and disclose in accordance with this Privacy Policy

1.2 The Client does not have to provide personal information however it may affect the Provider’s ability to deliver services

1.3 Any information received from a third party will be protected as set out in this Privacy Policy

1.4 A third party providing information about the Client represents and warrants that the information was obtained with the Client’s consent

1.5 The Client may request access to personal information held by the Provider. The provision of such information will incur an administrative fee. However, in some cases, the Provider may not be legally permitted to provide the requested information

1.6 All reasonable steps will be taken to provide the requested information and/or the Client will be reasonable advised and reasons will be given for why information cannot be given

1.7 The Client should contact the Provider if they believe any information provided is inaccurate, incomplete, out of date, misleading, or irrelevant. In certain situations, the Provider may not be legally permitted to make changes but in situations where they can, it will be done as soon as reasonably possible

2. Types of Information that will be stored:

a) The Client’s name
b) Contact information such as email, phone number, postal address
c) Business and position title
d) Payment details
e) Preferences and opinions
f) Feedback forms and customer surveys
g) Specifics of goods and services provided to you and inquired about along with our response to you
h) Browser session and geolocation data, device and network information, statistics data, and browser history
i) Information about access and use of our services including through use of communications with provided services, and internet cookies
j) Any personal information offered, directly or indirectly through use of provided services, applications, and accounts permitted by the Client to collect information
k) Any personal information requested by the Provider

3. How information is collected

a) Directly – The Provider has access to personal data that the Client voluntarily provides, such as through contact form on the company website, send an email, or call for assistance.

b) Indirectly – The Provider may collect personal information which is indirectly provided during interaction between the Parties, such as when the company website is used, in emails, over the telephone and in online enquiries.

c) Through third parties – Personal information is obtained from third parties, such as information on how the company website is used. This is obtained from service providers who offer analytics, cookies, and marketing.

4. Why information is collected and how it is used

a) Information is used to contact and communicate with clients about their inquiries and about services provided

b) Information is also used to provide services to the Client including assessing enquiries and providing the Client with a quote

c) For internal record keeping,

d) Administrative invoicing and billing purposes

4.1 Information disclosure to third parties

a) Third party service providers receive information to enable them to provide their services, including (without limitation) IT service providers, data storage, web-hosting and server providers, email marketing providers, debt collectors, couriers, maintenance/problem-solving providers, marketing/advertising providers, professional advisors and payment system operators

b) Use by employees, contractors, related entities

c) Existing/potential agents and business partners

d) To anyone whose business or assets are transferred

e) Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in relation to any legal proceedings, or in order to defend the company’s legal rights

f) Any other third parties as required by law, when a subpoena is received

g) Third parties who collect and process data including but not limited to Google Analytics

h) These third parties may store, transfer, or access information outside of Australia

5. Storage and security

a) Personal information collected is securely stored due to appropriate physical, electronic, and managerial procedures, to secure personal information and protect it from misuse, interference, loss, and unauthorised access

b) All measures are taken to protect personal information but there may be some conditions in which information may be compromised

c) Data held by the Company and any third party may be accessed or disclosed without authorisation

 

6. Cookies

a) Cookies are text files placed in your computer’s browser used to store your preferences

b) Cookies recognise when you return to the Company’s website. This allows third parties such as Google to make the Company’s advertisements appear on your social media and online media feeds

c) Cookies can be blocked by activating the setting that allows you to on your browser, but you may not be able to access all parts of the Company’s website

 

7. Amendments

a) At the Provider’s discretion, the Privacy Policy may be varied at any time and the amended version will be published on the Company’s website

b) It is recommended that the Client check the Company’s website for the most current Privacy Policy

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